Privacy Policy

Last updated: January 2024

At BigBang Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We are committed to protecting your personal data and ensuring transparency in our data practices.

1. Information We Collect
  • Account information: Email address, username, and password (encrypted).
  • Transaction data: Cryptocurrency wallet addresses, deposit and withdrawal history.
  • Gaming data: Bet history, game preferences, and gaming statistics.
  • Technical data: IP address, browser type, device information, and cookies.
  • Communication data: Support tickets and chat messages.
2. How We Use Your Information
  • To provide and maintain our gaming services.
  • To process your transactions and manage your account.
  • To communicate with you about your account and our services.
  • To detect and prevent fraud, money laundering, and other illegal activities.
  • To improve our platform and develop new features.
  • To comply with legal obligations and regulatory requirements.
3. Information Sharing
  • We do not sell your personal information to third parties.
  • We may share data with payment processors to facilitate transactions.
  • We may disclose information when required by law or legal process.
  • We may share anonymized, aggregated data for analytics purposes.
  • In the event of a merger or acquisition, your data may be transferred.
4. Data Security
  • All data is encrypted in transit using TLS/SSL protocols.
  • Passwords are hashed using industry-standard algorithms.
  • We implement strict access controls for employee access to data.
  • Regular security audits and penetration testing are conducted.
  • Two-factor authentication is available for all accounts.
5. Data Retention
  • Account data is retained for as long as your account is active.
  • Transaction records are kept for 7 years for regulatory compliance.
  • You can request deletion of your account and associated data.
  • Some data may be retained in anonymized form for analytics.
  • Backup data is securely deleted within 90 days of account deletion.
6. Your Rights
  • Access: You can request a copy of your personal data.
  • Correction: You can update or correct inaccurate information.
  • Deletion: You can request deletion of your personal data.
  • Portability: You can request your data in a machine-readable format.
  • Objection: You can object to certain processing of your data.
  • Restriction: You can request limited processing of your data.
Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. These include:

Essential Cookies

Required for basic site functionality and security.

Analytics Cookies

Help us understand how visitors interact with our site.

Preference Cookies

Remember your settings and preferences.

Marketing Cookies

Used to deliver relevant promotional content.

Privacy Questions?

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer at privacy@bigbangcasino.net